Privacy Policy

Last Updated: 16 September 2026

App: Learn To Drive: K53

Operator: A1LABS IT CONSULTING (PTY) LTD

Learn To Drive: K53 ("LTD," "we," "our," or "us") is operated by A1LABS IT CONSULTING (PTY) LTD. We are committed to protecting your privacy in compliance with South Africa's Protection of Personal Information Act (POPIA).

If you have questions about this policy or your personal information, contact us at Learntodrivek53@gmail.com.

1. Age Restriction

LTD is intended only for users aged 18 or older. The service is not directed to children, and we do not knowingly collect personal information from anyone under 18.

2. Information We Collect

We collect information necessary to operate LTD, provide study features, manage accounts, deliver notifications, and process subscriptions. Depending on how you use the app, this may include:

Account information: Email address, name or profile information, authentication identifiers, and your LTD user ID.
Authentication information: Information processed through Google Sign-In and Firebase Authentication when you sign in.
Study and test data: Selected vehicle code (Code A, B, or C), target test date, study progress, completed lessons, quiz and exam activity and scores, mistakes, streaks, readiness indicators, and synchronisation status.
Notifications: Firebase Cloud Messaging (FCM) registration token and your notification preferences.
Subscriptions: Subscription product, purchase status, entitlement status, and expiry information. LTD does not store full debit or credit card details; payment processing is handled by the relevant app store and subscription providers.
Support and feedback: Information you submit in feedback or support messages.

We do not collect location data, contacts, photos, camera or microphone recordings, SMS content, health data, or full payment-card details through LTD.

3. How We Use Your Data

We use your data to:

Create and manage your account and authenticate you securely.
Synchronize study progress, readiness scores, and related learning data across your devices.
Calculate countdown milestones for your upcoming K53 exam.
Deliver study reminders, app updates, and other notifications you enable.
Provide, maintain, and improve LTD's features and performance.
Process and manage subscriptions and entitlements.
Respond to support requests and feedback.
Protect LTD, our users, and our service providers against fraud, abuse, and security incidents, and to meet legal obligations.

4. How We Store Your Data

On your device: Progress and related information may be cached locally in SQLite so you can continue studying offline.
On our backend: Synced account and progress information is stored through the LTD backend in PostgreSQL.
Local data may remain on your device until you clear app data or uninstall the app.
Server-side data remains subject to the retention and deletion sections below.

5. Service Providers and Data Sharing

We do not sell, rent, or trade your personal information. We share information only with service providers that help us operate LTD, and only to the extent necessary for their services:

Firebase Authentication and Google Sign-In — identity verification and login.
Firebase Cloud Messaging (FCM) — push notifications.
Google Play — subscription billing through the Android app store.
RevenueCat — subscription and entitlement management.
Cloud hosting and PostgreSQL providers — backend operation and data storage.
Email-delivery providers — account-related or OTP messages where applicable.

These providers receive only the information needed to perform their services for LTD.

6. Data Security

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information. Production network communication uses HTTPS/TLS. Access to systems that hold personal information is limited to authorised personnel and providers who need it to support LTD.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security or that a breach will never occur.

7. Data Retention

We retain personal information according to the following criteria:

Account and progress data is retained while your account is active or as necessary to provide the service.
After account deletion, data is removed or anonymised when it is no longer legally or operationally required to keep it.
Limited records — such as transaction, security, backup, or compliance records — may be retained when required by law, fraud prevention, dispute resolution, or other legitimate operational needs.

8. Account and Data Deletion

You have control over your data.

In the app: You may delete your account and associated study data at any time via Profile → Settings → Delete Account.

By email: If you cannot access the app, you may request account and associated-data deletion by emailing Learntodrivek53@gmail.com. We may need to verify your identity before fulfilling the request.

9. Your Rights

Subject to applicable law, including POPIA, you may request access to, correction of, or deletion of your personal information.

You can manage much of your information in the app. You may also contact us at Learntodrivek53@gmail.com to submit a request. We will respond in line with applicable legal requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the Last Updated date at the top of this page. If changes are material, we may also notify you through the app or by another appropriate method.